Customer service hotline
We have a dedicated customer service center to take care of our customers’ various product after-sales service needs. Customers are welcome to visit the service center in person and let us handle the problematic products on our behalf. Some product problems may be solved over the phone. Customers may consider calling us before arriving.
Whatsapp customer service number:
(852) 2395-3913
* LRT's product repair services will be collected and picked up by the "Kar Kar Redemption Center" starting from February 14, 2022 * Details
Maintenance service center address:
Hong Kong Island <br>Address: 1/F, Carnival Commercial Building, 423-425 Hennessy Road, Hong Kong (Exit B of Causeway Bay MTR Station)
Tel: +852 3996 8197 / +852 3590 3562
Office hours: Monday to Saturday 11AM - 7:30PM; closed on Sundays and public holidays
Kowloon District
Kowloon District
Address: G/F, Pakhoman Commercial Building, 18 Hillwood Road, Tsim Sha Tsui, Kowloon (Exit D of Jordan MTR Station)
Office hours: Monday to Saturday 11AM-7:30PM; Sunday 1PM-5:30PM; closed on public holidays
